Auto Collision Repair Process
Larry H. Miller Collision Centers Repair Process
Reception;
When you enter a Larry H. Miller Collision Center, you will be greeted and
presented with a brief form to fill out for an estimate.
Estimating;
An experienced Collision Consultant will prepare your estimate and answer any of your insurance or repair
concerns.
Customer Service;
The Collision Consultant will go over the estimate with you and obtain
insurance authorization (when applicable) while you wait. With estimate in
hand, you'll also receive an actual appointment date, telling you exactly when
your vehicle can be admitted for repairs. The Collision Consultant will keep
you updated by phone, text or e-mail during the repair process.
Car Rental;
Because of our relationship with various rental agencies, your rental can
be conveniently handled at the time of your appointment.
Blue Printing & Disassemble;
Your vehicle is blue printed & disassembled for repair and all damaged
parts are removed. If any hidden damage is revealed, you and your insurance
company are immediately contacted. The only exception is if we are Direct
Repairer for your Insurance Co.
Frame Work;
Our laser frame diagnostic systems and frame machines ensure extremely high
accuracy for frame repairs, returning your car to pre-accident condition.
Metal Work;
Sheet metal repairs are handled in dedicated bays equipped with the latest
equipment, like those used by automobile manufacturers. At that time, corrosion
protection will be restored to your vehicle.
Paint;
At all our locations,
we rely on Spies Hecker paints, which are trusted by professional refinishers
and body shops worldwide.Â
Reassembly;
After painting the vehicle, it is sent back for reassemble to manufacturer
specifications and then it will be sent off to the mechanical department for
repairs if applicable.
Inspection;
All aspects of the repair are inspected by a certified technician throughout
the repair process to insure they meet factory tolerances, from parts-fit and
alignment to the gloss of the refinish work.
Vehicle Cleaning;
Once the repairs have been approved by our technician and the production
manager, the vehicle is thoroughly cleaned in preparation for delivery to you.
Delivery;
A final inspection is performed by your Collision Consultant and will
present you with your vehicle, noting all repairs made and providing you with
any follow-up instructions. Such as paint care, 30 day check-up, etc.