Reception
When you enter a Larry H. Miller Collision Center, you
will be greeted and presented with a brief form to fill
out for an estimate.
Estimating
An experienced Collision Consultant will
prepare your
estimate, using State-of-the-art software. The
Collision
Consultant can answer any of your insurance or
repair concerns.
Customer
Service
The Collision Consultant will go over the
estimate with
you and obtain insurance authorization (when
applicable)
while you wait.With estimate in hand, you'll also
receive
an actual appointment date, telling you exactly
when your
vehicle can be admitted for repairs. The Collision
Consultant
will update you by phone during the repair
process.
Because of our relationship with various rental agencies, your car rental can be conveniently handled at the time of your appointment.
Disassemble
Your vehicle is prepared for repair, and all damaged
parts are removed.if hidden damage is revealed, you (and
your insurance company, when applicable) are immediately
contacted.
Frame Work
Our Genesis laser frame diagnostic system and Chief
frame machines ensure extremely high accuracy for frame
repairs, returning your car to pre-accident condition.
Metal Work
Sheet metal repairs are handled in dedicated bays equipped
with the latest equipment, like those used by automobile
manufacturers.At that time corrosion protection is restored
to your vehicle.
Paint
BASF paints and clear coats, the same coatings applied
at the factory on most of today's vehicles, are used exclusively
in our state-of-the-art paint booths.
Reassembly
After repairing, the vehicle is reassembled to manufacturer
specifications.
Inspection
All aspects of the repair are inspected to factory tolerances,
from partsfit and alignment to the gloss of the refinish
work.
Detailing
Once the repairs have been approved by our technician,
the vehicle is thoroughly cleaned in preparation for delivery
to you.
Delivery
A final inspection is performed and your Collision Consultant
presents you with your vehicle, noting all repairs made and
providing you with any follow-up instructions. Such as paint
care, 30 day check-up etc.